The LCR needed it's MOT so I booked it into a main dealer and had it done yesterday.
It failed on a bottom ball joint having excesive play (car has covered 30k) and they could replace it this Friday, at a cost of around £180. I thought it was a bit odd, no noises coming from the car, etc.
By coincidence the car was booked in for a service with Jabbasport today and I asked them to look at the ball joint. They couldn't find anything wrong, they commented that they had never had to replace this part on a Leon, especially considering the low mileage. Jabba found me an independant MOT garage so it could be tested this afternoon - and guess what - it passed. I told the MOT station after they had given me the certificate that it had failed 24 hours earlier and they couldn't believe it. They even put the car back on the ramp to see if there was something the dealer was seeing that they hadn't.
I called the dealer and told them I wasn't happy but the only response I got was "different MOT stations say different things" I don't accept this, 'excessive play' is not a borderline thing is it? 'Excessive play' should be easy to spot?
I called VOSA who say that because I arranged my own retest I couldn't appeal the origional failure, and therefore no disciplinary action could be taken against the dealer.
I guess I just want my money back, I feel that the dealer was touting for business.
What would you do? Anyone had this before?
It failed on a bottom ball joint having excesive play (car has covered 30k) and they could replace it this Friday, at a cost of around £180. I thought it was a bit odd, no noises coming from the car, etc.
By coincidence the car was booked in for a service with Jabbasport today and I asked them to look at the ball joint. They couldn't find anything wrong, they commented that they had never had to replace this part on a Leon, especially considering the low mileage. Jabba found me an independant MOT garage so it could be tested this afternoon - and guess what - it passed. I told the MOT station after they had given me the certificate that it had failed 24 hours earlier and they couldn't believe it. They even put the car back on the ramp to see if there was something the dealer was seeing that they hadn't.
I called the dealer and told them I wasn't happy but the only response I got was "different MOT stations say different things" I don't accept this, 'excessive play' is not a borderline thing is it? 'Excessive play' should be easy to spot?
I called VOSA who say that because I arranged my own retest I couldn't appeal the origional failure, and therefore no disciplinary action could be taken against the dealer.
I guess I just want my money back, I feel that the dealer was touting for business.
What would you do? Anyone had this before?