I've had two oem replacements on a bmw in the last year at my insistence. Apparently it depends on the age of the car. Newish you'll get it if you insist. Older, unlikely.
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Kudos to auto windscreen, they replaced it a year after fitting the screen. Lifetime warranty on their labour and parts. £150 ish.
From my experience of trying to get a repaired chip "repaired" 5 years down the line, I failed, problem was, my insurer had changed glass contract to another company which had roughly the same name, so when I brought it up with the original company, who still exist, all they could say was "sorry about that, we have no record of that work being done due to our business management software being updated/replaced - goodbye! "
Quite a modern British way of doing business and minimising the need to sort out old problems, retain old company name and operate in a different area of the market, create new company name and operate that where the old company previously did, oh and change business management software package of the original company- sorted!
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