As title says. Quant to make a complaint against the particular seat in question.
Long story short. They’ve had my car pushing on 7 weeks. Told me the issue is one thing. Now another and won’t forward the report of the vehicle to warranty to the point they won’t do nothing if the deadline passes on Wednesday the 11th of July. So few days. There’s a lot of suspicion to about this report because I keep telling them it needs to be sent over. But I just get told the same thing it will be done but I get a call later saying it wasn’t. an excuse a manager has told front desk to do which sounds like a deliberate thing (I assume to hide it and avoid it been seen).
I’ve had no courtesy car in all that time. I did manage to get one booked after week 5 but then the date came and was told I can’t have it.
All it looks like they want money.
So please help. I’m am put off the brand. They treat the customers terrible.
So I would like to know a process to make an official complaint so they stop messing about. My car had been with them since may.
Thanks for reading.
Sent from my iPhone using Tapatalk
Long story short. They’ve had my car pushing on 7 weeks. Told me the issue is one thing. Now another and won’t forward the report of the vehicle to warranty to the point they won’t do nothing if the deadline passes on Wednesday the 11th of July. So few days. There’s a lot of suspicion to about this report because I keep telling them it needs to be sent over. But I just get told the same thing it will be done but I get a call later saying it wasn’t. an excuse a manager has told front desk to do which sounds like a deliberate thing (I assume to hide it and avoid it been seen).
I’ve had no courtesy car in all that time. I did manage to get one booked after week 5 but then the date came and was told I can’t have it.
All it looks like they want money.
So please help. I’m am put off the brand. They treat the customers terrible.
So I would like to know a process to make an official complaint so they stop messing about. My car had been with them since may.
Thanks for reading.
Sent from my iPhone using Tapatalk