How to I make an official complaint?

[SRGTD]

@Norbert; here’s the contact details for Seat UK’s managing director;

https://ceoemail.com/s.php?id=ceo-80974&c=SEAT UK-Managing Director

If you decide to write to him, I dare say he’ll pass your letter on to someone else to deal with, but there’s a good chance that it’ll at least get dealt with.

 

[Norbert]

Thank you i will try to email him.
I check trustpilot review absolute shocking.
One guy banned from dealerships because he gone to ombudsman.

 

[KoNG]

had same experience with WJ King Bromley one complaint and my car has been banned

 

[Norbert]

Is it legal?how they do that or how explain to you?something seriously wrong in this country.
I can play this no problem.

 

[KoNG]

rang them about booking for service and lady on reception told me she cant book me in. No explanation either

 

[Norbert]

rang them about booking for service and lady on reception told me she cant book me in. No explanation either

Pff i had a bit of arguing with solihull management before but they fixed the car that time. But Just try to ban me. I will park the car in salon...
I had a bit of fight with mercedes too. When they seen the car in the door talk really nicely.

 

[LouG]

rang them about booking for service and lady on reception told me she cant book me in. No explanation either

You're kidding. You didn't abuse them did you? Otherwise you are entitled to get your car serviced by any SEAT dealer you choose.

 

[SRGTD]

had same experience with WJ King Bromley one complaint and my car has been banned

rang them about booking for service and lady on reception told me she cant book me in. No explanation either

You're kidding. You didn't abuse them did you? Otherwise you are entitled to get your car serviced by any SEAT dealer you choose.

@KoNG; not sure I’d want that dealer to service my car. They clearly have a grievance against you now as a result of your complaint, and I’d be a bit wary about what they might (or might not) do to my car when working on it.

There are plenty of other dealers and good independents out there you can go to and get decent service from.

 

[Seastormer]

@KoNG; not sure I’d want that dealer to service my car. They clearly have a grievance against you now as a result of your complaint, and I’d be a bit wary about what they might (or might not) do to my car when working on it.

There are plenty of other dealers and good independents out there you can go to and get decent service from.

Exactly my thoughts also.

 

[Norbert]

@Norbert; here’s the contact details for Seat UK’s managing director;

https://ceoemail.com/s.php?id=ceo-80974&c=SEAT UK-Managing Director

If you decide to write to him, I dare say he’ll pass your letter on to someone else to deal with, but there’s a good chance that it’ll at least get dealt with.

Letter received that side and executive case manager carry on deal with it.thanks again!
Seat uk no response for a simple question:who can deal with complaints