Wouldn't be surprised as the car has been built. You'll need to check your contract.
Is this normal ?
My seat was as high as it would go when it was delivered.I found a pic.and it looks the same as yours so looks like it supposed to be like that. Not sure why the plastic part doesn't come lower to cover it or have you got the seat set high?
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What’s he doing about it?So, my brother has his cupra delivered this morning. Ordered a Mag Grey one and a Black one turned up...turns out Zen had ordered the wrong one you can't make this up!
What’s he doing about it?
Blimey if they sent me a black one I would have to cancel it, had enough black cars to know what a nightmare the colour is. Hopefully the compensation will be worth having.He's accepted the car and Zen are going to sort out some sort of "compensation". They offered to order a new one for a 14 week wait lol but he declined as it probably wouldn't ever get built, especially with the virus.
When I ordered mine, all the correspondance was about a Seat Leon and gave no reference to the Cupra, engine size or anything. I half expected the car to turn up as an FR or something.So, my brother has his cupra delivered this morning. Ordered a Mag Grey one and a Black one turned up...turns out Zen had ordered the wrong one you can't make this up!
When I ordered mine, all the correspondance was about a Seat Leon and gave no reference to the Cupra, engine size or anything. I half expected the car to turn up as an FR or something.
I was somehow suprised after all i went through that there was a red cupra on the back of the truck when it turned on to my street.
Blimey if they sent me a black one I would have to cancel it, had enough black cars to know what a nightmare the colour is. Hopefully the compensation will be worth having.
And I bet it’s been sitting at a UK port for over 2 weeks as wellMy order with Zen on 22/11/2019 is due at the dealers on 27th March and delivery is expected the following week sometime. Bit frustrating really though, as some people on here who have ordered pretty much the same time or even later appear to be getting their cars delivered a fair bit earlier.
Zen have also been awful on updates. Pretty much non-existent and I’ve had to chase them up for any kind of update. Obviously, with everything that’s going on aswell, it doesn’t give me the biggest hope.
And I bet it’s been sitting at a UK port for over 2 weeks as well