Hi there! I'm sick to death of being told lies by my local dealer and now they are ripping me off! The Freetrack went into the dealer today to get the drivers door fixed as the door interior was loose and rattled a bit. I was quoted £78 pounds to have this fixed. Instead, while going to fix the problem they identified a more serious issue with the window regulator and needed to order parts. I needed the car back while they waited for parts to be delivered but they wouldn't hand me my keys until I paid a diagnosis fee of £78!! I never asked for a diagnosis. I was expecting to just go and pick up a fixed car for the price they previously quoted. Is this normal practice? I'm fuming about it. Plus the fact they keep lieing about various other things. For your information, it's Jennings SEAT in Middlesbrough.