So My current insurance is with Directline, and its among the cheapest quotes for my Astra. Ive tried all day to add my Cupra to a multicar policy since I have to keep the Astra for 2 months. First DLs website seems to make multicar all but impossible because it explains nothing about NCD, offers no way to apply it to whichever car you want or what the discount is or how its applied, and second, they wouldn't accept the reg number because its not on their system. Their web chat couldnt add it or help. I phoned them and they cant see the online quotes so did a new one.. Its hundreds more than anyone else and more than the online one. Its more to add the Cupra than to insure both cars from scratch with Admiral! So.. I call to cancel, they are after all open from 8am to 9pm. Well nope, no they arent. No answer since 6pm. Web chat is supposed to be open until 11pm, but the links disappear at 6pm. How are they still in business? They wont even participate in comparison sites!