My JBS story... yes another one... Sachs Clutch

banger 115

Full Member
May 19, 2005
74
0
Hi all,

I`m after some advice really, with a problem ive had for quite along time..

Had car CC phase 1 ran ok, then needed new clutch due to clutch slipping in the winter months.
Waited for some time for JBS to sort out a group Buy, so went ahead with the SACHS organic clutch group buy.

This is where the problem really started....

Had clutch fitted plus a few other bits, dog bone mount think it was.

Now soon as i drove away with the car i noticed that the clutch biting point was at the top of the peddle plus abit stiffer feel, the stiffness didnt bother but the biting point did.

I rang Mike up to tell him about the peddle, he said leave it till it beds in or words to that affect. Also rang racepads at catterick to ask some advise ( sachs uk suppier i think ), Paul up there said should be like standard or a little higher biting point, which it wasn`t..

So took car back to JBS for checking, they replaced the clutch (under good will ive since been told). I find it hard to believe that they would replace a clutch if it wasn`t faulty and waste 4 man hours doing so....??
This was the same as the last one high biting pioint, also car used to judder like it was going to stall when reversing slow.
Still not happy contacted Mike again, was then told the clutches are running abit higher than standard, thats how they are..

I took the code out of the car and ran it for around 8 months, juddering in reverse still.

Had a new DMF fitted from SEAT, they told me that the flywhell was blue and the clutch friction plate was the same, so had standard clutch fitted, took the back Sachs organic one to JBS. Also they took software back to standard because car was going back to SEAT.
Mike agreed that the clutch was a bit blue and was sent back to SACHS.

Ive had a phone call from Mike at JBS this morning saying SACHS aint going to going to replace or cough up ant money for a new one either are JBS. Also was told that the one i sent back is ok, but they wouldn`t fit it unless i payed for it fitting.

I am now left with a standard clutch and no code and over a 1K out of pocket.
I have never bad mouthed JBS on any forum and given them over 2 month to sort this,
but am so very annoyed at the outcome with the SACHS organic clutch carry on..

They JBS and SACHS are not interested in any helping any further, which i very sad..

Just a note, i drive for lgv`s for a living and dont slip clutches, i wouldn`t be working for the same company fro 8 years if i did.

cheers Paul
 
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ChrisGTL

'Awesome' LCR225
Nov 17, 2007
2,459
2
Huddersfield
Dear god :(

JBS and SACHS seem to have a good relationship.............think its called selective ignorance.


I'd go see a independant vehicle inspector to see where you stand, do you have photos of the clutch/flywheels?
 

banger 115

Full Member
May 19, 2005
74
0
Hi Chris,

the clutch is now with JBS, so it possible could do as you say..

Daft thing is, i was told this clutch was good for CC phase 2 with sh!t loads more torque. Which i was going to go for i the future.... WAS....
 

banger 115

Full Member
May 19, 2005
74
0
Just another point if SACHS do read these posts.

I never ever wanted my money back, i just wanted the clutch to work as i was told i would..
 

ChrisGTL

'Awesome' LCR225
Nov 17, 2007
2,459
2
Huddersfield
i just wanted the clutch to work as i was told i would

Your not the first and most likely not the last. If JBS still have the unit on-site i'd want to get a 3rd party involved as I don't know much about clutch/flywheel applications.

How long was the clutch on for?
 

ChrisUK

Eat My Smoke
Oct 20, 2004
2,258
0
Liverpool, UK
Thats a bit of a tw@t aint it - All I've ever had is great service from JBS (I had a sachs clutch fitted to my 150 Leon by JBS as well).

Did they not test drive your car once fitted/when you took it back with the problem ?
 

banger 115

Full Member
May 19, 2005
74
0
not sure around 9 months maybe...

only ever thrashed it once racing mi mates golf from bridlington..

sat on motoway usually on cruise control 65- 75 mph to and from work
 

banger 115

Full Member
May 19, 2005
74
0
Hi,

they took car out i think, but i noticed the peddle striaght away. On the second clutch the peddle was lower for about 15 mile then bitiing point just came to the top.

Ive spent good money at JBS, servicing, short shofter, dog bone mount, green cotton filter, CC( rolling road that i never got). always been happy with there work until this carry on.

Other people have spent alot more i know but just a very sad outcome which as been going on for a long while in which have never spoken a bad word about..
Never screamed want my money back just a clutch that worked with there product ie CC
 

Husbandofstinky

Out from the Wilderness
Nov 8, 2007
1,515
12
Temperate Regions
Sounds like you may have had an iffy DMF when the clutch was fitted. Why did you have an SMF fitted when you went to SEAT? As Chris said did no one test drive your car when you said you had an issue?

Sounds like it could have been a flywheel issue hence the wear on your clutch. Your o/e clutch would have worn with the wheel. This will show up when your new clutch was installed.

As much as being out of pocket by a grand is concerned, I don't think that this is a clear cut case as it was for Caveo's hence I don't hold too much hope for any recompense. It was bad enough for Caveo.

Sorry.
 

banger 115

Full Member
May 19, 2005
74
0
the DMF was checked when the SACHS clutch was put in twice waas told it was fine on both occasions

DMF was a warranty from SEAT.. sorry not SMF

Maybe not do me any good but just inform other people of my problems..

Not aware of Caveo`s outcome either
 
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Husbandofstinky

Out from the Wilderness
Nov 8, 2007
1,515
12
Temperate Regions
So quick question, was your car reported for warranty work for the DMF after the clutch was initially fitted? Also were the dealers aware of the new clutch and map which could have invalidated the warranty?

So in essence it all seems to stem from the fact that JBS did not identify that the DMF was on its way out despite inspecting it twice? On this basis I could understand why your are particularly agreived.
 

banger 115

Full Member
May 19, 2005
74
0
Just had a nice conversation with sachs..

Seems that mine and another customer of JBS`s SACHS clutch went back to Germany for inspection, both came back as ok, but had blue spots on friction plate (indicating heat ie slipping)..

Also told they can be fitted wrong....????( not saying they fitted it wrong)..:confused:


my car as been standard fro 8-9 months, no code installed.. SEAT new of new clutch. Also asked if DMF was ok if not replace twice..
 
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Feb 1, 2007
1,602
1
Nottingham
I had my sachs organic fitted 3k ago. The biting point is about half way up the pedal travel.
It has setteld down (after about 800 miles) as before the bed in it was near the top.
I was so alarmed I spoke to the garage that fitted it and Competition braking who supplied it. Tbh I dont like the feel of it and if I knew that it would of turned like it has then I would not have bought it. Though mine does not sound half as bad as yours, I would be really piss@@ if it was.
Sorry for you that its turned out bad, if its any concelation my turbo let go last month, the remap the new turbo and the clutch all cost me about £1900.
Glynn
 
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pj1985

1.8T Power
Oct 31, 2006
2,218
0
Hampshire/Surrey
So the thread with Caveos problems with JBS and Spec disappears and now this one pops up. Sounds like the clutch wasnt right but obviously its your word against theirs. Speak to trading standards to find out where you stand. Wonder how many more of these threads we can expect in the future about JBS now a few people have posted up their experiences.
 

CBP

Guest
Some comment on this......

We are the UK distributors for Sachs Performance Clutches and we organised this group buy with JBS.

Sachs Performance Clutches are quality products and problems are rare. We sell several thousand clutches a year for re-mapped / upgraded cars and have many satisfied customers including many members of SeatCupra.net. We also run a Seat Cupra ourselves with a Sachs Performance Clutch fitted.

As with any mechanical product, there are occasional problems. In the rare cases where we get a complaint we investigate it properly (as we did in this case sending the clutch back to Germany for examination). The factory could find no fault with this unit.

We can only report what we find and we gave our findings to JBS. That said, we don't want ANY unhappy customers from this Group Buy and are genuinely sorry to hear that you have had an unhappy experience with our product. Give me (Mike) or Paul a call tomorrow (01748 831200) and we will try to find a way forward.

Please bear in mind that we (Competition Braking Products) and Sachs work only with reputable installers, whether JBS (who have fitted hundreds of clutches for us) or other well known specialists in the industry). 99% of the time all goes well. Please don't paint us black on the basis of one bad experience......

Mike
 

CBP

Guest
Some comment on this......

We are the UK distributors for Sachs Performance Clutches and we organised this group buy with JBS.

Sachs Performance Clutches are quality products and problems are rare. We sell several thousand clutches a year for re-mapped / upgraded cars and have many satisfied customers including many members of SeatCupra.net. We also run a Seat Cupra ourselves with a Sachs Performance Clutch fitted.

As with any mechanical product, there are occasional problems. In the rare cases where we get a complaint we investigate it properly (as we did in this case sending the clutch back to Germany for examination). The factory could find no fault with this unit.

We can only report what we find and we gave our findings to JBS. That said, we don't want ANY unhappy customers from this Group Buy and are genuinely sorry to hear that you have had an unhappy experience with our product. Give me (Mike) or Paul a call tomorrow (01748 831200) and we will try to find a way forward.

Please bear in mind that we (Competition Braking Products) and Sachs work only with reputable installers, whether JBS (who have fitted hundreds of clutches for us) or other well known specialists in the industry). 99% of the time all goes well. Please don't paint us black on the basis of one bad experience......

Mike
 
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