Hi all,
First post on here, so please go easy on me
We have a SEAT Alhambra with 63 reg (2013) which is the newer model. It's a great car, although we have had issues (details at another time, if relevant).
The rear air-con unit controls that sit in the middle of the car behind the driver and front passenger seats have developed a very minor fault. That being that one of the buttons has disintegrated and fallen off. The car was still under warranty at the time and we hoped SEAT might see sense and simply source a button and push it onto the air-con unit. There is absolutely nothing wrong with the air-con unit functionally...
However... expecting a new button to be cheap and easy to replace, we were told that "it's more complicated than that" by SEAT customer service and the dealer (Hatfield), which meant they saw the resolution of the missing button as a complete replacement of the air-con controls in the back of the car. You would think this kind of change is more likely to cause more damage to the car as various components/trimmings would need moving to complete the task.
What is worse, the missing button, which is simply moulded plastic with the word "AUTO" printed on it, would cost very little. To replace the air-con controls it was quoted as over £400 to replace. As mentioned already, there is nothing wrong with the controls, it's as simple as a plastic button falling off the user interface. The button would cost very little to produce and replace. Why they couldn't simply push a new button on the air-con control unit is bewildering - they must know who created the button in the first instance and be able to obtain more?!?
So... any ideas where I can source an "AUTO" button that I can simply push onto the air-con unit myself? I think everyone will agree that spending £400+ for a brand new air-con control system for the rear of the car is ridiculously excessive and frankly, quite insane.
Cheers,
Stuart
First post on here, so please go easy on me
We have a SEAT Alhambra with 63 reg (2013) which is the newer model. It's a great car, although we have had issues (details at another time, if relevant).
The rear air-con unit controls that sit in the middle of the car behind the driver and front passenger seats have developed a very minor fault. That being that one of the buttons has disintegrated and fallen off. The car was still under warranty at the time and we hoped SEAT might see sense and simply source a button and push it onto the air-con unit. There is absolutely nothing wrong with the air-con unit functionally...
However... expecting a new button to be cheap and easy to replace, we were told that "it's more complicated than that" by SEAT customer service and the dealer (Hatfield), which meant they saw the resolution of the missing button as a complete replacement of the air-con controls in the back of the car. You would think this kind of change is more likely to cause more damage to the car as various components/trimmings would need moving to complete the task.
What is worse, the missing button, which is simply moulded plastic with the word "AUTO" printed on it, would cost very little. To replace the air-con controls it was quoted as over £400 to replace. As mentioned already, there is nothing wrong with the controls, it's as simple as a plastic button falling off the user interface. The button would cost very little to produce and replace. Why they couldn't simply push a new button on the air-con control unit is bewildering - they must know who created the button in the first instance and be able to obtain more?!?
So... any ideas where I can source an "AUTO" button that I can simply push onto the air-con unit myself? I think everyone will agree that spending £400+ for a brand new air-con control system for the rear of the car is ridiculously excessive and frankly, quite insane.
Cheers,
Stuart