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Rubbish treatment by Chippenham Motor Company

Discussion in 'SEAT UK Dealer Network' started by GazBray, Sep 1, 2018.

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  1. GazBray

    GazBray Active Member

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    I had the orange coil light come on last tuesday but no reduction in power. I booked it in online and got email confirmation for my nearest dealer which was 20 miles away. I booked for today for a service and diagnostic check. I drove there today only to be told on arrival that "my colleague tried to contact you to cancel (no they didn't) as we don't do initial diagnostics on a Saturday which is manufacturers policy". Can it really be that on the day most people can actually get away from work that they don't investigate faults? Either way I ended up doing a 40 mile round trip in a faulty car for no reason. Am I alone in suffering this lunacy?
     
  2. matt_s

    matt_s 4 8 15 16 23 42

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    Just call your breakdown people. They will read the code and tell you what needs to be done. Saves a trip.
     
  3. GazBray

    GazBray Active Member

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    I tried my previously faultless code reader which gave me 1xfault and 2 pre-faults all of which showed "N/A". I went to SEAT as I usually prefer to have my servicing and repairs done by a manufacturers dealer. It was the poor treatment that annoyed me.
     
  4. GazBray

    GazBray Active Member

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    Can confirm they have offered me a 50% discount on my next service which is worth more than the wasted fuel. My local garage has fixed the fault.
     
  5. kevlar

    kevlar Active Member

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    Avoid chippenham seat..I drove 30 miles in the other direction to have my car serviced.
     

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