service book issue

ei2gfb

Leon FR 1.4 TSI
Dec 24, 2007
68
0
I bought a 2015 seat leon mk3 fr back at start of june, very happy with car etc but service book was missing so dealer said they would chase it up for me, several phone calls emails later still getting no where, so they agreed to get me a new service book and stamp it up, again took several more calls to get this service book, it eventually arrived and to my shock was from another car, they tip-ex out the previous cars details and service history and wrote mine over it, clearly i wasn't happy as it looked like i doctored it, they where quite shocked and somehow made a point of telling me they took it from a 2017 reg leon on the lot like this was something to be impressed by, so again after much back and forth and after excuses such as backlog on ordering service books (im not surprised if this is what they do) they have supposedly got a new book and sent it to dealer in uk it was bought from to get the pdi and first service stamped by them, then they are going to stamp it with the service it got before i collected it, however again getting fobbed off and coming into 7th week of waiting on it, should i hand this issue over to seat uk
 

Deleted member 92098

Guest
Oh my days - what on earth....!

I keep genuine books on the shelf.

If you want i can send that to you and then you can get them to stamp a fresh new book?

Please give me a call to order. £5.21 inc VAT

Kind Regards,

Mike
 

Finguz

Active Member
Mar 17, 2016
19
0
Never buy a car with any documents missing/misplaced/in the post e.t.c


I'd never go near that dealer again if I were you either!
 
Last edited:

ei2gfb

Leon FR 1.4 TSI
Dec 24, 2007
68
0
Apparently its on its way to me as we speak hopefully its correct this time, other issue now is the v5 i was given the old v5 with the first owners details on it from uk, i filled it in sent off got new v5 within the week, then other day got a new v5 with another previous local owner who appears to have owned car for approx 3 months, queried today and dealer wasnt aware of another owner so going to follow this up too but they suspect was exchanged within the 14 days

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