Something I hate about dealers as well, and they never believe you even after they're proven you right 10+ times!!Hicks said:I can't stand this attitude of not believing the customer. Basically they're saying you're lying. They know full well of these common problems on the car. You wouldn't go to the hassle of taking the car to them if there was no fault. It's not right.
The number of times I'd go to a dealer with a full list of symptoms and telling them what the fault was, for them to have the car for the day and hand it back to me, giving me the exact same list of symptoms, and their analyst of what's wrong, which would be the same as mine, after their dealers had looked at it all day / week!!
Fortunately, now I'm driving an older car, I'm using a garage I know and who knows me... much less hassle!! (apart from the 90+ mile round trip!!)